Refund policy

At Medic Pharmacy & Surgical, your satisfaction is our priority. Please review our return policy below:

✅ Eligibility for Returns
- Items may be returned within 15 days of purchase.
- Products must be unused, unopened, and in their original packaging.

💳 Refund Process
- Refunds are issued to the original payment method.
- The refund will be processed once the returned item is received and inspected.

📦 Return Shipping
- Customers are responsible for return shipping costs.
- If the item was defective or incorrect, we will cover the return shipping.

🚫 Non-Returnable Items
- Prescription medications
- Personal care products
- Final sale items

📧 How to Request a Return
To start a return, email us at info@medicsurgical.com
Include your order number and reason for the return.